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Robert Duprey's Articles in Management

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Restaurant Training - Selecting Your Restaurant Cast The hospitality business is like show business. When you are casting, it is important to place people in suitable roles. The costs involved with hiring an individual should be a strong deterrent to rushing into decisions you may regret in 1 weeks time. Remember, once the casting decision has been made, your entire production's reviews are going to depend on the various people you've chosen for the performance. Don't be fooled by first appearances and beware of being ove... Waiter Training - Rehearsing For The Restaurant Performance However sophisticated your training may be, its merits will soon be lost without effective and consistent reinforcement. One of the most effective ways managers can reinforce training is through short and well planned pre-shift meetings. These are 10-15 minute sessions where managers can build confidence and gain valuable feedback. Typically held just prior to a shift, the meetings are essential for improving customer care and boosting average spend as they present an o...

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